Studio Policies

Please review our studio policies to ensure a positive learning experience for all students and families.

Tuition is divided evenly across 12 months, and monthly tuition remains the same each month. Most months include four lessons; however, some months may include three or five lessons due to holidays or months with five weeks
Tuition is billed monthly through our secure autopay system on the 1st of each month
A $25 late fee will be applied to payments received after the 7th of the month

A weekly lesson time is reserved exclusively for each student
A minimum of 24 hours notice is required for a cancellation to be eligible for a makeup lesson
Lessons cancelled with less than 24 hours' notice or missed lessons (no-shows) will not be eligible for makeups
September-May: Students are eligible for up to 2 makeup lessons per quarter (September-November, December-February, and March-May). Unused makeup lessons do not carry over to the next quarter.
Late Arrivals: Lessons will end at the regularly scheduled time regardless of the student's arrival time. If a student has not arrived or contacted the studio within 15 minutes of the scheduled start time, the lesson will be considered a no-show.
All tuition and fees are non-refundable
Lessons are held all year round except for the following holiday breaks:
September 7 (Labor Day)
October 31 (Halloween)
November 23-28 (Thanksgiving break)
December 21 - January 2 (Winter break)
March 15-20 (Spring break)
May 28-31 (Memorial Day weekend)
July 4 (Independence Day)
Lessons that fall on the above holiday breaks will not be rescheduled or made up

Bright Keys Piano Studio offers recitals, evaluations, piano parties, workshops, and other special events throughout the year
Participation is optional, but strongly encouraged
Additional fees may apply depending on the event
Registration details and any applicable fees will be communicated in advance

Daily practice recommended for optimal progress
Recommended time varies by student's age and level
Students should bring assignment book and materials to each lesson
Parents are responsible for purchasing recommended piano books/materials
To support steady progress, we recommend that every student have a piano or digital keyboard available at home
Bright Keys Piano Studio offers keyboard rentals to enrolled students who do not yet have an instrument at home

Respectful behavior expected from students and parents
Cell phones should be silenced during lessons
Parents welcome to wait in the lobby, observe lessons or drop off/pick up their child

In the event of severe or unsafe weather conditions - including but not limited to snow, ice, high winds, or other hazardous travel conditions - Bright Keys Piano Studio may choose to hold lessons online for the day instead of in person
Families will be notified by text and/or email if lessons are moved to an online format
Lessons held online due to weather are considered regular scheduled lessons; therefore, no refunds, tuition credits, or makeup lessons will be provided for these lessons

A 30-day written notice is required to take a break from lessons. Families who wish to keep their reserved lesson time while away may continue tuition payments as usual. Any missed lessons are subject to the studio's regular makeup policy and applicable makeup limits
A 30-day written notice is required to discontinue lessons
Re-enrollment subject to availability

We're here to help clarify any questions you may have about our studio policies. Please don't hesitate to reach out to us.

Studio Policies – Bright Keys Piano Studio